Small Business IT Support
Keep your business running — and improve how it operates.
NTX IT Department provides ongoing computer maintenance, Microsoft 365 administration, and security management for local small businesses. Get a consistent process for support and a practical plan for keeping your systems organized.
Ongoing IT Support
Daily support to keep your systems running smoothly and securely
Network & WiFi setup
Microsoft & Google administration
Device & user support
Backup & security setup
Vendor coordination
Business Technology Optimization
Improve efficiency by implementing smarter technology systems
Workflow & process assessment
Automation opportunities
Cloud system setup
Collaboration tools
System integrations
POS & Retail Systems
Reliable setup and troubleshooting for your point-of-sale systems
POS hardware installation
Payment terminal setup
Network configuration
System troubleshooting
Software updates
Getting Started
Talk Through Needs
A free 20-minute conversation about your environment and frustrations.
Review Environment
A separately scoped assessment identifies priorities and remaining setup work
Agree on the Plan
Receive a written monthly proposal and onboarding schedule
Why Business Choose North Texas IT Department
Local & responsive. Clear pricing. No long-term contracts required. Focused on small businesses. Practical solutions.
FAQs
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Your plan can include computer monitoring and maintenance, software updates, Microsoft 365 administration, security management, backup oversight, and employee support. Your proposal clearly outlines the systems covered, included support hours, and any separately billed services.
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Yes. We can review and manage your existing Microsoft 365 environment, including employee accounts, email, file sharing, and security settings. If different licensing or configuration would benefit your business, we’ll explain the options and costs before making changes.
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Yes. We provide scheduled onsite assistance in Sanger, Denton, Krum, and nearby communities. Many issues can be handled remotely, while equipment problems, network troubleshooting, and installations may require a visit. Your plan explains how onsite work and travel are billed.
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Your proposal identifies which tools are included in the monthly fee. Microsoft 365 licenses, backup subscriptions, specialized software, and hardware may be billed separately. Any additional purchases or recurring charges require your approval.
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Absolutely. We can begin with a specific need, such as Microsoft 365 setup, network improvements, computer deployment, or file organization. That gives us an opportunity to understand your business and demonstrate our work before you decide whether ongoing support is a good fit.
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Pricing depends on your users, devices, systems, and support needs. We start with a free 20-minute consultation, then recommend an assessment or proposal based on your situation. You’ll receive a written scope and price before committing.

