Privacy Policy

 

  • Privacy Policy – North Texas IT Department

    Last updated: February 2026

    North Texas IT Department ("we", "our", "us") respects your privacy and is committed to protecting your personal information.

    Information We Collect
    We may collect the following information when you contact us or request service:
    • Name
    • Phone number
    • Email address
    • Service address
    • Device information related to repairs
    • Payment information (processed securely through third-party providers)

    How We Use Your Information
    We use your information to:
    • Schedule and perform IT services
    • Communicate about appointments or repairs
    • Send invoices or receipts
    • Provide customer support

    We do NOT sell or share your personal information with third parties for marketing.

    Data Storage
    Customer information may be stored in secure tools such as Google Workspace, Square, or ticketing systems for service history and billing.

    Device Data
    During repairs, we may access files only when necessary to diagnose or repair an issue. We do not view personal data unless required and with customer permission.

    Data Security
    We take reasonable precautions to protect your information but cannot guarantee absolute security.

    Children’s Information
    We do not knowingly collect information from children under 13.

    Your Rights
    You may request deletion of your personal data by contacting us.

    Contact
    North Texas IT Department
    Email: support@northtexasitdepartment.com
    Phone: 940-315-7979